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2025 CIPS L6M2: Latest Exam Global Commercial Strategy Prep

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CIPS Global Commercial Strategy Sample Questions (Q16-Q21):

NEW QUESTION # 16
SIMULATION
Discuss how the following can impact upon supply chain operations and business strategy:
1) Discrimination, equality and diversity
2) Redundancy and dismissal
3) Working time and payment

Answer:

Explanation:
Impact of Employment Policies on Supply Chain Operations and Business Strategy Introduction Employment policies such as discrimination, equality and diversity, redundancy and dismissal, and working time and payment have a significant impact on supply chain operations and business strategy. These factors influence employee productivity, legal compliance, reputation, and operational efficiency.
For businesses operating in global supply chains, ensuring compliance with employment laws and ethical workforce practices is crucial to maintaining sustainability, cost efficiency, and risk management.
1. Impact of Discrimination, Equality, and Diversity on Supply Chain Operations and Business Strategy Discrimination laws and diversity and inclusion (D&I) policies ensure fair treatment in the workplace.
✅ Impact on Supply Chain Operations
Companies must prevent workplace discrimination across hiring, promotions, and supplier engagement.
Non-compliance with equality laws can lead to legal penalties, reputational damage, and operational disruptions.
Supply chain leaders must promote diverse supplier partnerships and inclusive hiring practices.
Example: Many multinational corporations, such as Unilever and IBM, have supplier diversity programs that prioritize working with minority-owned and women-owned businesses.
✅ Impact on Business Strategy
Encourages innovation and diverse perspectives in problem-solving.
Enhances brand reputation and customer loyalty through ethical business practices.
Helps businesses attract top global talent by fostering an inclusive workplace.
Strategic Action: Businesses should implement anti-discrimination training and diversity recruitment strategies to create a fair and inclusive work environment.
2. Impact of Redundancy and Dismissal on Supply Chain Operations and Business Strategy Redundancy and dismissal policies regulate how companies terminate employment due to economic downturns, automation, or restructuring.
✅ Impact on Supply Chain Operations
Workforce reductions can disrupt production schedules and supplier relationships.
Companies must ensure fair redundancy policies to prevent legal claims or industrial action.
Automation may lead to worker displacement, requiring retraining programs.
Example: Ford's decision to restructure operations in the UK resulted in job losses, requiring compliance with UK redundancy laws and union negotiations.
✅ Impact on Business Strategy
Must balance cost-cutting measures with employee morale and brand reputation.
Need to comply with national and international labor laws to avoid legal action.
Investing in employee retraining and redeployment can reduce negative effects of redundancy.
Strategic Action: Businesses should establish clear redundancy frameworks, provide severance packages, and offer outplacement support for affected employees.
3. Impact of Working Time and Payment on Supply Chain Operations and Business Strategy Working time regulations and fair wage policies impact labor costs, productivity, and compliance.
✅ Impact on Supply Chain Operations
Ensuring compliance with working time laws (e.g., UK Working Time Regulations 1998) prevents overworking employees.
Failure to meet minimum wage and overtime regulations can lead to legal disputes.
Supply chains must ensure fair pay for workers in offshore factories to meet ethical sourcing standards.
Example: The UK National Minimum Wage Act ensures fair wages, while the Modern Slavery Act (2015) prevents exploitation in global supply chains.
✅ Impact on Business Strategy
Fair wages enhance employee motivation and reduce turnover.
Complying with wage and hour laws prevents reputational risks and fines.
Ethical pay practices attract conscious consumers and investors.
Strategic Action: Businesses should conduct regular wage audits and ensure global supplier compliance with fair labor laws.
Conclusion
Employment policies related to discrimination, redundancy, and working time/pay significantly impact supply chain operations and business strategy. Companies must ensure:
✅ Diversity and equality policies to foster innovation and enhance reputation.
✅ Ethical redundancy and dismissal processes to maintain legal compliance.
✅ Fair wages and working hours to improve productivity and worker well-being.
By aligning HR policies with supply chain strategy, businesses can enhance efficiency, reduce risks, and build a sustainable competitive advantage.

NEW QUESTION # 17
SIMULATION
XYZ is a large and successful airline which is looking to expand into a new geographical market. It currently offers short haul flights in Europe and wishes to expand into the Asian market. In order to do this, the CFO is considering medium/ long term financing options. Describe 4 options that could be used.

Answer:

Explanation:
Four Medium/Long-Term Financing Options for XYZ's Expansion into Asia
Introduction
Expanding into a new geographical market requires significant capital investment for new aircraft, operational infrastructure, marketing, and regulatory approvals. As XYZ Airlines plans to enter the Asian market, the CFO must assess medium and long-term financing options to fund this expansion while managing risk and financial stability.
The following are four key financing options that XYZ can consider:
1. Bank Loans (Term Loans)
Definition
A bank term loan is a structured loan from a financial institution with a fixed repayment period (typically 5-20 years), used for large-scale business investments.
✅ Advantages
✔ Predictable repayment structure - Fixed or floating interest rates over an agreed period.
✔ Retains company ownership - Unlike equity financing, no shares are sold.
✔ Can be secured or unsecured - Flexible terms depending on company creditworthiness.
❌ Disadvantages
✖ Requires collateral - Airlines often secure loans against aircraft or other assets.
✖ Fixed repayment obligations - Risky if revenue generation is slower than expected.
✖ Interest rate fluctuations - Increases costs if rates rise (for variable-rate loans).
Example:
British Airways secured bank loans to fund new aircraft purchases.
Best for: Large capital expenditures, such as purchasing aircraft for the new Asian routes.
2. Corporate Bonds
Definition
A corporate bond is a debt security issued to investors, where the company borrows capital and agrees to pay interest (coupon) over time before repaying the principal at maturity (typically 5-30 years).
✅ Advantages
✔ Large capital raise - Bonds can generate substantial long-term funding.
✔ Lower interest rates than bank loans - If the company has a strong credit rating.
✔ Flexibility in repayment - Interest payments (coupons) are pre-agreed, allowing financial planning.
❌ Disadvantages
✖ High creditworthiness required - Investors demand a solid credit rating.
✖ Fixed interest costs - Even in poor revenue periods, interest payments must be met.
✖ Long approval and issuance process - Complex regulatory and underwriting procedures.
Example:
Lufthansa issued corporate bonds to raise capital for fleet expansion.
Best for: Funding fleet expansion or infrastructure development without immediate repayment pressure.
3. Lease Financing (Aircraft Leasing)
Definition
Lease financing involves leasing aircraft instead of purchasing them outright, reducing initial capital expenditure while maintaining operational flexibility.
✅ Advantages
✔ Lower upfront costs - Avoids large capital outlays.
✔ More flexible than ownership - Can return or upgrade aircraft as market demand changes.
✔ Preserves cash flow - Payments are spread over time, aligning with revenue generation.
❌ Disadvantages
✖ Higher long-term costs - Leasing is more expensive over the aircraft's lifespan compared to ownership.
✖ Limited asset control - XYZ would not own the aircraft and must follow leasing conditions.
✖ Dependent on lessors' terms - Strict maintenance and usage clauses.
Example:
Ryanair and Emirates use operating leases to expand their fleets cost-effectively.
Best for: Entering new markets with minimal financial risk, allowing XYZ to test the Asian market before making major capital investments.
4. Equity Financing (Share Issuance)
Definition
Equity financing involves raising funds by issuing new company shares to investors, providing long-term capital without repayment obligations.
✅ Advantages
✔ No repayment burden - Unlike debt, there are no interest payments or fixed obligations.
✔ Enhances financial stability - Reduces leverage and improves balance sheet strength.
✔ Can attract strategic investors - Airlines may raise capital from partners or industry investors.
❌ Disadvantages
✖ Dilutes ownership - Existing shareholders lose some control.
✖ Time-consuming approval process - Requires regulatory compliance and investor confidence.
✖ Market dependence - Success depends on stock market conditions.
Example:
IAG (British Airways' parent company) raised capital via a share issuance to fund expansion.
Best for: Companies looking for long-term funding without increasing debt, especially if stock market conditions are favorable.
5. Comparison of Financing Options

Key Takeaway: Each financing option suits different strategic needs, from ownership-based expansion to flexible leasing.
6. Recommendation: Best Financing Option for XYZ's Expansion
✅ Best Option: Lease Financing (Aircraft Leasing)
Minimizes financial risk while expanding into Asia.
Avoids large upfront costs, preserving cash for operations.
Allows flexibility if the new market underperforms.
Alternative Approach: Hybrid Strategy
Lease aircraft initially → Test the Asian market.
Issue corporate bonds later → Secure long-term funding for growth.
Consider equity financing if a strategic investor is interested.
Final Takeaway:
A combination of leasing for operational flexibility and corporate bonds or equity for long-term financial strength is the best approach for XYZ's expansion into Asia.

NEW QUESTION # 18
SIMULATION
Describe four drivers of internationalisation

Answer:

Explanation:
Four Key Drivers of Internationalisation
Introduction
Internationalisation refers to the process of expanding business operations into international markets. Companies expand globally to increase market share, access resources, reduce costs, and enhance competitiveness.
Several factors drive internationalisation, but the four key drivers are:
Market Drivers - Demand from global consumers.
Cost Drivers - Reducing production costs.
Competitive Drivers - Gaining an edge over rivals.
Government & Regulatory Drivers - Trade policies and incentives.
These factors influence business strategy, supply chain management, and operational efficiency in international markets.
1. Market Drivers(Demand and Market Expansion)
Definition
Market drivers relate to consumer demand, global branding opportunities, and standardization of products across different markets.
✅ Why It Drives Internationalisation?
Companies seek new customers and revenue streams beyond domestic markets.
Global branding creates strong market presence and customer loyalty.
Similar customer preferences allow for product standardization and scalability.
Example: McDonald's expands globally by offering consistent branding and adapted menus to match local tastes.
Key Takeaway: Businesses expand internationally to tap into new markets, increase sales, and leverage brand recognition.
2. Cost Drivers (Reducing Production and Operational Costs)
Definition
Cost drivers involve reducing manufacturing, labor, and supply chain costs by operating in lower-cost regions.
✅ Why It Drives Internationalisation?
Labor cost savings - Companies move production to low-cost countries (e.g., China, Vietnam, Mexico).
Economies of scale - Expanding operations globally lowers per-unit costs.
Access to cheaper raw materials - Firms relocate to resource-rich countries for lower procurement costs.
Example: Apple manufactures iPhones in China due to lower labor costs and supplier proximity.
Key Takeaway: Companies internationalise to optimize costs, increase profit margins, and improve supply chain efficiency.
3. Competitive Drivers (Gaining Market Advantage)
Definition
Competitive drivers push firms to expand internationally to stay ahead of rivals, access new technologies, and strengthen market positioning.
✅ Why It Drives Internationalisation?
Competing with global players forces firms to expand or risk losing market share.
First-mover advantage - Entering new markets early builds brand dominance.
Access to innovation - Expanding to regions with advanced R&D and skilled talent enhances competitiveness.
Example: Tesla expanded into China to compete with local EV manufacturers and dominate the world's largest electric vehicle market.
Key Takeaway: Businesses internationalise to outperform competitors, access innovation, and capture strategic markets.
4. Government & Regulatory Drivers(Trade Policies & Incentives)
Definition
Government policies, trade agreements, and financial incentives influence how and where businesses expand internationally.
✅ Why It Drives Internationalisation?
Free Trade Agreements (FTAs) reduce tariffs, making exports/imports more attractive.
Government incentives (e.g., tax breaks, subsidies) encourage foreign investments.
Favorable regulations allow easier market entry and operations.
Example: Car manufacturers set up plants in Mexico due to NAFTA trade benefits and lower import tariffs into North America.
Key Takeaway: Businesses internationalise when government policies support market entry, trade facilitation, and investment incentives.
Conclusion
Internationalisation is driven by market demand, cost efficiencies, competitive pressures, and regulatory factors. Companies expand globally to:
✅ Access new customers and increase revenue.
✅ Reduce costs through cheaper production and labor.
✅ Stay competitive and gain market leadership.
✅ Leverage government trade policies for easier market entry.
Understanding these drivers helps businesses make informed global expansion decisions while managing risks effectively.

NEW QUESTION # 19
SIMULATION
Explain the characteristics of strategic decisions. At what level of a business are strategic decisions made and why?

Answer:

Explanation:
Characteristics of Strategic Decisions
Strategic decisions are long-term, high-impact choices that shape a company's future direction. These decisions differ from operational and tactical decisions in several key ways:
Long-Term Focus - Strategic decisions determine the future direction of a business, often spanning several years.
Example: A company deciding to expand into international markets.
Significant Impact - They affect the entire organization, influencing growth, profitability, and market positioning.
Example: A shift from a brick-and-mortar retail model to an e-commerce-based approach.
Resource Intensive - They require large financial, human, and technological resources to implement.
Example: Investing in AI-driven supply chain automation.
High Risk and Uncertainty - These decisions involve considerable risks due to market changes, competition, and external factors.
Example: Entering an emerging market with regulatory and political risks.
Difficult to Reverse - Strategic decisions are not easily changed without significant costs or consequences.
Example: Mergers and acquisitions require extensive planning and are challenging to undo.
Cross-Functional Involvement - They require input from multiple departments (finance, marketing, operations, IT).
Example: A new product launch involves R&D, marketing, supply chain, and finance teams.
Aimed at Gaining Competitive Advantage - The goal is to improve the company's market position and long-term success.
Example: Tesla's focus on electric vehicle technology and charging infrastructure.
At What Level Are Strategic Decisions Made?
Strategic decisions are made at the corporate and business levels, typically by senior management and executives. The three levels of decision-making in a company are:
1. Corporate-Level Decisions (Top Management)
Made by the CEO, Board of Directors, and Senior Executives.
Concerned with the overall direction of the company.
Focuses on long-term objectives, market expansion, mergers & acquisitions.
Example: Amazon's decision to acquire Whole Foods to expand into the grocery industry.
2. Business-Level Decisions (Middle Management)
Made by Divisional Heads, Business Unit Managers, and Senior Functional Leaders.
Focuses on how to compete effectively within a specific industry or market.
Covers areas such as pricing, product differentiation, and operational efficiency.
Example: Netflix shifting from a DVD rental business to a streaming service.
3. Functional-Level Decisions (Operational Managers)
Made by Department Heads, Operational Managers, and Team Leaders.
Concerned with day-to-day implementation of strategic and business-level plans.
Focuses on efficiency, productivity, and execution of company strategy.
Example: A supply chain manager optimizing inventory levels to reduce costs.
Why Are Strategic Decisions Made at the Corporate and Business Levels?
Require Vision and Expertise - Senior executives have the big-picture perspective needed for long-term planning.
Affect the Entire Organization - These decisions impact multiple departments, requiring cross-functional coordination.
High-Risk and Costly - Strategic choices involve financial investments, brand reputation, and market positioning.
Long-Term Focus - Corporate-level leaders ensure that decisions align with the company's mission, vision, and goals.
Conclusion
Strategic decisions shape the company's future, requiring careful planning, significant investment, and risk assessment. They are made at the corporate and business levels because they impact the entire organization, require expert leadership, and have long-term consequences.

NEW QUESTION # 20
SIMULATION
Evaluate the role of strategic human management in creating competitive advantage for an organisation

Answer:

Explanation:
Evaluation of the Role of Strategic Human Resource Management (SHRM) in Creating Competitive Advantage Introduction Strategic Human Resource Management (SHRM) is the proactive alignment of HR policies with business strategy to achieve long-term success. It focuses on developing talent, leadership, culture, and employee engagement to enhance organizational performance and competitiveness.
By implementing effective SHRM practices, companies can create a sustainable competitive advantage through a highly skilled and motivated workforce.
1. The Role of SHRM in Creating Competitive Advantage
1.1 Talent Acquisition and Workforce Planning
✅ Why it matters?
Recruiting and retaining highly skilled employees is essential for innovation and efficiency.
Workforce planning ensures the right people are in the right roles at the right time.
Example: Google's strategic hiring approach focuses on attracting top AI and engineering talent, driving innovation in tech.
✅ Competitive Advantage Created:
✔ Builds an expert workforce that competitors cannot easily replicate.
✔ Reduces turnover costs by ensuring long-term retention.
1.2 Employee Development and Training
✅ Why it matters?
Continuous learning and skills development enhance employee productivity and innovation.
Upskilling employees keeps companies ahead in fast-changing industries.
Example: Amazon's Career Choice Program invests in employee training to develop future leaders and improve workforce capabilities.
✅ Competitive Advantage Created:
✔ Enhances organizational agility by equipping employees with emerging skills.
✔ Creates a culture of continuous improvement and innovation.
1.3 Performance Management and Employee Engagement
✅ Why it matters?
Effective performance management systems ensure employees align with business goals.
Engaged employees are more productive, motivated, and committed to company success.
Example: Salesforce's focus on employee engagement through leadership development and internal career growth has resulted in high retention and innovation.
✅ Competitive Advantage Created:
✔ Drives high workforce productivity and efficiency.
✔ Reduces costs related to poor performance and disengagement.
1.4 HR Technology and Data-Driven Decision-Making
✅ Why it matters?
Digital HR tools (e.g., AI-driven recruitment, performance analytics, HR automation) optimize talent management.
Data-driven HR strategies help predict workforce trends and talent gaps.
Example: Unilever uses AI-driven HR analytics to identify high-potential employees and enhance leadership succession planning.
✅ Competitive Advantage Created:
✔ Enables data-driven workforce planning for future growth.
✔ Increases efficiency and reduces hiring biases.
1.5 Employee Well-being and Diversity & Inclusion
✅ Why it matters?
Work-life balance policies, mental health support, and DEI (Diversity, Equity, Inclusion) programs improve workplace culture.
Diverse teams enhance creativity, problem-solving, and innovation.
Example: Microsoft's Diversity & Inclusion programs have strengthened its brand and innovation by fostering a more inclusive workforce.
✅ Competitive Advantage Created:
✔ Attracts top global talent who seek inclusive workplaces.
✔ Strengthens brand reputation and employee loyalty.
2. Advantages of Strategic HRM in Competitive Positioning
✅ Develops Unique Talent & Expertise - Hard for competitors to replicate.
✅ Enhances Productivity & Efficiency - Skilled, engaged employees drive better results.
✅ Supports Business Agility & Innovation - Workforce is adaptable to market changes.
✅ Builds Strong Employer Brand - Attracts and retains high-quality talent.
Key Takeaway: SHRM transforms HR from an administrative function to a strategic asset that creates long-term value.
3. Challenges & Risks of SHRM
❌ Implementation Costs - Advanced HR technology and training require investment.
❌ Resistance to Change - Employees may resist new HR policies.
❌ Measuring ROI Can Be Complex - Talent development impacts long-term but is hard to quantify.
❌ Legal & Compliance Risks - Global HR policies must align with labor laws across different countries.
Solution: Businesses must integrate HR analytics, leadership buy-in, and cultural change strategies to overcome these challenges.
4. Conclusion
Strategic Human Resource Management (SHRM) is a key driver of sustainable competitive advantage by:
✅ Attracting and retaining top talent.
✅ Developing a highly skilled, engaged, and innovative workforce.
✅ Leveraging HR technology and data-driven insights.
✅ Promoting employee well-being, diversity, and inclusion.
Companies that prioritize SHRM create a dynamic, future-ready workforce, ensuring long-term success in competitive markets.

NEW QUESTION # 21
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